Nobody hates black despite being the darkest. It goes with everything. The only time one dreads of black when it comes to displaying something on a screen. That’s because it always means trouble. If you are getting a black screen on Spotify Web Player, this is the correct place to know how to fix it.
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That could be caused by different reasons, though. Normally, it could be Internet connection error, wrong browser caches, browser incompatibility or others. If your Spotify web player doesn't work, simply try these proven ways to have it fixed. Update Web Browser. Sometimes an outdated browser could prevent you from using Spotify online player.
Here Are the Fixes Open Web Player in Private Window. Before moving onto the bulk of the tips in this list, you can do a quick check to see. Enable Protected Content. If you try to open Spotify Web Player but get a message that “Playback of protected content is. Clear Cache and Flush DNS. Restart the Spotify app by closing it and clearing it from the apps running in the background. Log in again by selecting the Spotify app. Try to shuffle your playlist and check if it is playing randomly, if not try the next solution. Sort tracks by title: Step 1. Select your preferred playlist in your Spotify app. Spotify Connect Desktop 3; spotify desktop 2; Spotify doesn't care 1; Spotify failed to migrate some of your data 1; spotify for desktop 1; Spotify for Windows 10 1; spotify installer 1; Spotify not working 1; Spotify onnect 1; spotify pc 2; spotify phone app 1; Spotify Play list 1; Spotify please fix it 1; Spotify Radio 1; SPOTIFY READ THIS 1. Iam experiencing the exact same issue, already re-installed spotify twice. After the re-install it seems to work the first time you start spotify. The times after that the browse is no longer working. Also tried logging off and on but that did nothing. Type the 'Command Prompt' under the 'Search' button. Right-click the Command prompt and choose the 'Run as. Now, please input the following commands: ipconfig /release ipconfig /flushdns ipconfig /renew Step 3. Just restart your web browser to access Spotify and check whether. Step 1: Click on Spotify in the menu bar and then Quit Spotify. Step 2: Open Finder and then click on Go Library in the menu bar. Step 3: Open Caches and then delete the com.spotify.Client folder and click on the back arrow. Step 4: Open Application Support and delete the Spotify folder. After that, download and install Spotify.
Web apps are great. They are independent of browsers and platforms for they work everywhere without the need to install anything extra. Spotify, besides having a desktop app, also has an amazing web player. But it doesn’t work sometimes.
For many users, the Spotify Web Player either stops working or shows a black screen as soon as they open it. In case you are also going through the same issue, use the following tips to fix it.
Let’s start the troubleshooting process.
1. Restart Browser
Since the issue is in the browser, you should start by closing it. Sometimes, a simple restart will fix the issue. In case restarting the browser fails to help you, restart your device too.
2. Sign In
If the black screen appears when you try playing a song or while adding a song to a playlist, you should verify whether you are signed into Spotify or not. In case you aren’t, login instantly.
3. Play Next Song
The solution may seem random but it has fixed the black screen issue for many Spotify users. What you need to do is play a song on Spotify mobile apps and then cast it to a web player. Here are the steps in detail:
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Step 1: Open the Spotify Web Player in your browser. Then open the Spotify app on your mobile or PC.
Note: Make sure you are logged in with the same accounts.Step 2: Play any song on the Spotify app. Once the song starts playing, you will see the 'Devices Available' text below the song title. Tap on it.
Step 3: On the next screen, tap on the devices icon and select Web Player from the available options.
Step 4: The song will start playing on your PC. Refresh the Spotify page on your PC and that’s it. The black screen will disappear.
The issue happens because Spotify fails to load the last played song. By playing a song on other platforms, things get fixed.
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Read More4. Clear Browser Cache and Cookie
Clearing browser cache and cookies is also a helpful way to fix the black screen issue on Spotify. We will tell you the steps for the Chrome browser here.
Step 1: Launch Chrome browser and click on the three-dot icon at the top. Go to Settings. Alternatively, you can type chrome://settings in the address bar to load the settings quickly.
Step 2: Scroll down in the settings and click on Advanced.
Step 3: Under Privacy and security, click on Clear browsing data.
Step 4: Check the boxes next to ‘Cached images and files’ and ‘Cookies and other site data’ options. Then click on the Clear data button at the bottom.
Step 5: Restart your PC.
If you use Spotify through a browser on your mobile too, we would suggest clearing cache and cookies on the mobile browser as well.
5. Disable Extensions
Sometimes, an extension could also be responsible for Spotify not working issue on the web player. To find that, you will have to disable the extensions on your browser one by one. Once disabled, restart your browser and play a song on Spotify's Web Player. Repeat it for every extension to find the culprit.
6. Check Ad Blockers
If you use an ad blocker, try disabling it for a while. Relaunch the browser and try playing a song. If the issue is fixed, your ad blocker is hampering with Spotify. That doesn’t mean you will have to keep it disabled. What you can do is add the Spotify website in the ad blocker whitelist. Open the ad blocker settings, and you will find the whitelist option.
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Click here to see our music articles page7. Disable Hardware Acceleration
Follow these steps to disable hardware acceleration in Chrome:
Step 1: Open Chrome settings from the three-dot icon. Alternatively, you can type chrome://settings in the address bar.
Step 2: Click on Advanced to reveal more settings.
Step 3: Scroll down and turn off the toggle present next to Use hardware acceleration when available. It’s present under System.
Step 4: You will be asked to relaunch the browser. Click on relaunch. Hopefully, the issue should be fixed after that.
8. Enable Flash
Some users have reported that enabling Flash for Spotify fixes the black screen issue for them. Browsers provide different content settings where you can enable and disable things like Flash for individual sites.
To whitelist Flash for Spotify, open the website and click on the icon before the website URL. On some browsers, you will find it on the right side of the URL. Then, under Flash, either select Allow or Ask first.
9. Fix Spotify Web Player Not Working on Mobile
Is Spotify not working on your mobile browser too? To fix it, start by clearing browser cache and cookies.
Then, you should change it to the desktop view. Many browsers let you do that. The option is usually available under settings. On Chrome, tap on the three-dot icon and check the Desktop site. Reload the Spotify page to fix the issue.
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At times, the issue is in the network. So try connecting the Spotify Web Player through a different network than the current one. In case everything fails to fix the issue, you should download the Spotify apps. They are available for both mobile and desktop.
Next up: After Spotify is up and running, check out these tips and tricks to use Spotify to the fullest.
The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read Next21 Spotify Music Tips and Tricks You Must Check Out
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Along with our desktop, mobile, and tablet apps, you can play Spotify from the comfort of your browser on our web player.
You can access the entire Spotify catalog and use many of the same features offered by our app, including:
- Search for artists, albums, tracks, and playlists.
- Browse our Featured section, New Releases, and Genres & Moods.
- Access and edit Your Library, including Playlists, Songs, Albums, and Artists.
- View artist pages.
The web player is supported by the following web browsers:
Not working?
- Your web browser may need updating. You can check and update it in the Help section of your browser’s menu.
- Try opening the web player in a private/incognito window. Find the option to open a new private/incognito window in your browser’s menu.
- If you see the message “Playback of protected content is not enabled”, check out Enable the web player.
- Check @SpotifyStatus for any ongoing issues.
- Some shared or public networks (e.g. schools/work/office) restrict access to certain services. You can contact those responsible for managing the network for more information.
If it's still not working for you, try listening on the desktop app instead.